Terms of Use

1. Terms & Conditions

The following terms and conditions will apply to the use of the shop with the brand ANDRIANOS located online at www.andrianos.gr owned by the commercial company of Andrianos Ch. Georgios. Any user who enters and uses the services of the shop considers and accepts the following conditions set out here, without exception. If someone does not agree with these terms, it must refrain from the use of the shop and from any transaction with it.

1.1. Terms of use

The company Andrianos Ch. Georgios reserves the right to modify or freely revise the terms and conditions of the transactions from the online store, whenever it deems it necessary, it undertakes the obligation to inform consumers of any change, through this eshop's pages. Contracts through the shop can be developed in Greek language.

1.2 Provided information & products

The company Andrianos Ch. Georgios is not responsible and is not bound to errors in prices, features, specifications and photos of products listed on the online store and can ensure that there are no errors from any cause during the introduction and / or updated prices, features, specifications and photos of a product. Furthermore, the company is not bound and is not responsible for any technical or typographical errors that cannot be predicted or unintentionally or due to website problems.

1.3 Limitation of Liability

The company Andrianos Ch. Georgios is not responsible for any damages that may result from the execution or not of the orders or the delay of the execution of orders for any reason. The online store with the brand ANDRIANOS cannot provided any guarantee for the availability of products, but undertakes to promptly inform customers about the unavailability. The online store provides the content (for instance information, names, photographs, illustrations), products and services available through the website "as is". In any case, the enterprise Hadrian Ch. George is not responsible civilly or criminally for any damages (direct, special or consequential, which, without limitation, alternatively and / or cumulative form of loss of profits, data, lost profits, compensation, etc. ) that may be suffered visiting the shop or other reasons which are related to the operation or not and / or use of the website and / or inability to provide services and / or products and / or information available on the site or / and any unauthorized third party interventions to products and / or services and / or information available through it.

1.4 Copyright

The entire contents of the shop, including the trade names, trademarks, images, graphics, photographs, texts etc. are considered intellectual property of the company Andrianos Ch. Georgios and are protected by the relevant provisions of Greek law, European law and international conventions.

Any copying, transfer or create content-based derivative work this or misleading the public about the real provider of the shop is prohibited. The reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only after Andrianos Ch. Georgios or any other copyright holder prior written consent. The names, images, logos and distinctive features representing the online store with shopping ANDRIANOS signal or third parties and their products or services are proprietary marks of the company or third parties protected by relevant trademark laws. Their appearance on the website should in no way be construed as a transfer or license or right to use.

1.5 User Responsibility

Users agree and undertake not to use the electronic shop ANDRIANOS for:

1. Sending, publication, send an e-mail or otherwise transmit any Content that is illegal for any reason, causing unlawful attack and damage to the company Andrianos Ch. Georgios or any third party or infringe the confidentiality or privacy of any person information

2. Sending, publication, send an e-mail or otherwise transmit any content that causes a breach of morality, social values, etc.

3. Sending, publication, send an e-mail or otherwise transmit any content for which users have no right to transmit under law or valid contracts (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements)

4. Sending, publication, send an e-mail or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of others,

5. Sending, publication, send an e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or operation equipment any software or hardware,

6. Intentional or unintentional violation of applicable laws or rules,

7. Harass third parties in any way,

8. Collect or store personal data about other users.

1.6 Links to this website

The links in this website will let you leave the site of Andrianos Ch. Georgios. Associated websites are not under the control of the company and the company is not responsible for the content of any associated web site or any link contained in an associated web site, or any changes or updates to such sites. The company is not responsible for network broadcasts or for any form of transmission received from any linked site. Your company provides these links only as a convenience, and the inclusion of any link does not imply approval by the website company.

The prices of this eshop can change at any time without notice.

In any case, although we try our utmost for the exact indication of the components, characteristics and prices of the products we provide to our online store, we cannot exclude the possibility of occurrence of typographical or technical errors in prices and product features. The ANDRIANOS is not bound and is not responsible for any errors in prices and / or characteristics of the products and cannot guarantee that there are no errors from any cause during the introduction and / or information on the price and / or characteristics of a product. Mistakes may happen while updating the item's price and shows unusually low or high price compared to the market value. In the framework of good faith and for your own safety please if you see such a product to contact us before ordering this product.

2. Security & Privacy

The Andrianos Ch. Georgios company recognizes the importance of the issue of security of personal data and electronic transactions and has taken all necessary measures with the most modern and advanced methods to the maximum security. All information related to users' personal information safeguarded as confidential.

The security of the online store ANDRIANOS of Andrianos Ch. Georgios company is achieved by the following methods:

2.1 Customer Identification

The codes used to identify you are two: Email (Username) and Personal Secret Security Code (Password), which each time you enter them provide you secure access to your personal information. This allows you to modify your Personal Identification Security Code (password) as often as you wish. The only person who has access to your information is you through the above code and you are solely responsible for maintaining the secrecy of third persons. In case of loss or leakage should inform us immediately, otherwise the Andrianos Ch. Georgios company is not responsible for the use of a password by an unauthorized person. The online store of Andrianos Ch. Georgios in no way disclose or publish your personal data and information entrusted to us. The personal data that you share with us by your membership are used exclusively for the execution of your transactions. All information is encrypted and stored safely.

2.2. Email (username) & security code (password)

To sign in the online store of Andrianos Ch. Georgios the visitor you have to use two codes, the Email (Username) and the Personal Security Code (Password). The online store of Andrianos Ch. Georgios company allows you to modify your Personal Identification Security Code (password) as often as you wish and we would recommend, for safety reasons, change your password regularly and avoid using the same codes.

2.3 Personal data - privacy transactions

The user information (name, occupation, address, home address, landline phone, mobile phone, etc.) and transactions of the shop users are restricted, as in ordinary transactions at shop. Users in the provision of their data within their transactions as with this, will be informed by the company Andrianos Ch. Georgios and acquiesce and accept the impending data processing such personal data for the purpose of smooth and easy between transaction parties, as well as the transmission of these data to recipients who will be specifically identified and the officials and servants of the company in the context of the completion of the trainee contract. Also with this notice of the existence of the right of access and the right to object under Article 12 and 13 of Law 2472/1997.

It is confirmed that only authorized employees have access to information and transactions only when necessary, eg for processing orders. The Andrianos Ch. Georgios is committed not to disclose customer information and transactions, unless written authorization from the client, or with court order or decision of any public authority. The personal data stated in the online shop under the brand ANDRIANOS used exclusively by or affiliated with this business, to support, promote and execute the trading relationship. The set of documents and electronic data to be exchanged between the parties in the context of the sale will be kept by the company Andrianos Ch. Georgios. The customer can access them if he wishes.

3. Products & Returns

3.1 Products

The customer is informed about the availability of products through appropriate verbal clues. The online store include products available and unavailable products.

• "In stock": Refers turnkey products that exist in our store.

• "1-3 Days": This concerns products which are in stock and dispatched in 1-3 days.

• "4-7 Days": This concerns products which are in stock and dispatched in 4-7 days.

• "7+ days": it concerns products which are in stock and shipped to the user in more than seven days.

• "on order": Refers to products not available in stock and delivered only on order.

• "Pre": Refers to products that are expected and can be ordered 15 days before the arrival of the product in the store or in our warehouse.

Also the various product offers the online store, always valid while stocks last.

All customers are required to unpack and inspect the items and to notify the company about if aesthetic defects within three days. After the three days it is considered that the items were received in excellent condition.

3.2 Returns of products by charging business

Returning Items by charging Andrianos Ch. Georgios company can be done in all cases in which the order is incorrect ie if type of delivery other than that ordered by type or amount, or if during the delivery the item is packaging damaged, entirely or largely, or in the event that the item is defective. The product should not be used or previously installed.

In this case, the client must either not accept delivery of the product from the start, or to reclaim, in consultation with the Andrianos Ch. Georgios company. Products must be returned in the condition received by the customer. If not returned within the time agreed upon in consultation with the business H Andrianos Ch. Georgios, the Online Store is entitled not to accept the return and therefore refuse to replace. For all cases, the return of the product replacement should be done with all the documents accompanying the product (eg Delivery Note - Invoice, Receipt - Consignment etc) and full packing . The product should not be used or has been installed. The return of the products of ANDRIANOS charge will be made by the transport company. In case of refund, and provided that they have previously received and tested the products of the company Andrianos Ch. Georgios, the refund to the customer will be to cancel the charge on the credit card within (10) calendar days , which will be curated by Andrianos Ch. Georgios business. If goods are returned damaged or incomplete Andrianos Ch. Georgios company has the right to demand compensation from the customer, the amount of which will be determined by the condition of the goods and make unilaterally and unconditionally whose total or partial settlement of his claim that to the client.

3.3 Returns which are considered defective on delivery (dead on arrival)

If a product or productes seen defective on arrical (DOA), the repayment of this / these will be a charge of Andrianos Ch. Georgios company. In this case, the return of defective product can be done either by the customer in the store at address Platonos 30 Kalamata, or by sending it/them. The return of products which are considered defective on arrival (DOA) will be accepted within three (3) calendar days of the delivery to the customer. At the same time, the product must not be damaged and has all original documents accompanying the product (eg Delivery Note - Invoice, Receipt Lianikis- Consignment etc) and full packaging. The product should not be used or has been installed.

ATTENTION! In the case of air conditioners, be preceded by a visit of the technical workshop authorized the supplying company and written confirmation on the diagnosis of failure of the device, so as to consider that the product was defective on arrival (DOA). The product should not be used or has been performed / prior installation. If (DOA) of the return policy, and provided that they have previously received and checked them out of business Andrianos Ch. Georgios (ANDRIANOS), the refund to the customer will be made in the case of payment by credit card, with cancellation of the billing credit card, within (10) calendar days, which will be curated by Andrianos Ch. Georgios company and in the case of cash payment if the customer had chosen the option "receipt from the store" will be to return the money to him from the store which made the purchase.

3.4 Returns of products with customer's charge

Return of products with customer's charge can be carried out in cases where the customer for any reason other than the above, changed his mind and no longer wants to buy the product if it has not expired, the below-mentioned withdrawal period. The return of goods can be made either by the customer himself in the shop or by sending them, with charge of the customer with their initial shipping costs too, after consultation with the e-shop staff Andrianos Ch. Georgios company. In both above mentioned cases, the product must be in perfect condition with all original documents accompanying the product (eg. Delivery Note - Invoice, Receipt - Consignment etc) and complete packaging. The product should not be used or has been performed / prior installation. In case of refund, and provided that they have previously received and tested the products of the company Andrianos Ch. Georgios, the refund to the customer will be made in the case of payment by credit card, with cancellation of the charge on the credit card , which will be edited by the business Andrianos Ch. Georgios within (10) calendar days if payment in cash if the customer had chosen the option "receipt from the store," will be to return the money in him from the store which made the purchase. The return type is accepted only if the product is not used or held / prior installation at the customer site and if the buyer has paid all the shipping amount the company spent to send the product to the customer. If goods are returned damaged or incomplete, the online shop has the right to demand compensation from the customer, the amount of which will be determined by the condition of the goods.

3.5 Withdrawal

The buyer is entitled to withdraw without giving any reason within thirty (30) days from the date of delivery and arrival of the sold products, returning the products to its original state, with all its components, the forms that accompany it and its packaging in excellent condition . The return type is accepted only if the product is not used or held / prior installation at the customer site and if the buyer has paid all the amount that the company spend to send the product to him as also the return cost.

4. Payment

The payment methods for purchases from Andrianos Ch. Georgios company (ANDRIANOS) are as follows:

4.1 Transfer to corporate bank account

NATIONAL BANK

Account Number: 413 / 200462-32

IBAN: GR06-0110-4130-0000-4132-0046-232

Swift Code: ETHNGRAA

Beneficiary: ANDRIANOS CH. GEORGIOS

EUROBANK

Account Number: 0026-0317-750-2001-43-590

IBAN: GR29-0260-3170-000-7502-00-143-590

Swift Code: ERBKGRAA

Beneficiary: ANDRIANOS CH. GEORGIOS

PIRAEUS BANK

Account Number: 5512-034730-643

IBAN: GR33-0172-512-000-5512-034-730-64

Swift Code: PIRBGRAA

Beneficiary: ANDRIANOS CH. GEORGIOS

ALPHA BANK

Account Number: 503-002002-000-878

IBAN: GR69-0140-503-050-300-200-2000-878

Swift Code: CRBAGRAA

Beneficiary: ANDRIANOS CH. GEORGIOS

Send us a copy of bank payment by e-mail at or by fax to +30 27210 96 522.

After we take the copy and check it with our corporate account, we immediately send your order.

Installments are supported solely by the use of credit cards.

4.2 Cash on delivery

The is available a payment option via cash on delivery to your place.

The delivery is done only in cash and amounts up to 500 €.

For all orders that have been selected as payment method "cash on delivery" there will be telephone confirmation from the sales department of ANDRIANOS.

In island regions where the delivery is made by a partner carrier, sometimes "cash on delivery" is not provided. In this case our sales department will inform you by phone and you must select a payment method between "transfer to a bank account" or to "charge to the credit-debit card".

4.3 Cash payment at the store

Payment upon receipt of your order in the shop. There are available payment by cash, credit or debit card when the customer chooses the option "receipt from the store."

There is also available the choice of interest-free installments of 3-12  instalments, by use of credit cards Visa, Mastercard, Maestro, and UnionPay.

4.4 Payment by Credit - Debit card

Place your order via e-shop and pay by credit or debit or prepaid card.

There is also available the choice of interest-free installments of 3-12 instalments, by use of credit cards Visa, Mastercard, Maestro, American Express, Diners.

All payments made using the card are processed through the electronic payment platform of "Nexi e-Commerce" of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

5. Shipping & Transport Cost

Our goal is to simplify the shipping process, reduce any problems and take safe delivery to your place of your small and large orders. For this reason we have created a flexible way of shipping methods that can cover all needs in the lowest possible cost, which is as follows:

5.1 Shipping

1. Delivery at the place you indicated in your order.

Shipments are made via partner transport company. ACS courier for orders up to 10kg and Trasportation Company for heavier orders. Deliveries are made during business hours 09:00 - 15:00 on the sidewalk. The cost of transport refers to delivery at key points-cities. In cases of inaccessible areas there is an additional charge.

Especially for gas tanks, the shipping is made to a partner agency in your area (the nearest city).

The delivery for all products in stock are performed in 3-7 days (depending on region).

2. Receipt at our shop or in our agency in Athens.

Your order will be in our store in Platonos Street 30, Kalamata and you can receive your order during the opening hours of the store ANDRIANOS. Before receiving call us to let you know that your product is ready to go.

Similarly, you can pick up your order from our partner agency in Athens, "Agency Kallinteris" Orpheus 190, Votanikos, Athens.

3. Shipping to abroad

Orders for abroad are sent free to our partner agency in Athens, "Agency Kallinteri" Orpheus 190, Votanikos. Upon request, we may sent internationally to the customer charge.

 

5.2 Shipping Cost

The shipping cost is free for shipments within Greece for all product categories.